CUSTOMER SERVICE EXECUTIVE

Hiring a Customer service executive for Abu Dhabi.

Key Responsibilities:

• Maintaining a close relationship with clients and understanding their needs and/or concerns.
• Possessing excellent product knowledge to enhancing customer support
• Overseeing the customer service process.
• Supporting clients in line with our policies and procedures.
• Resolving customer complaints brought to your attention.
• Liaising internally with our sales and service team to ensure customer satisfaction.
• Conducting quality assurance surveys with customers and providing feedback to management.

Key Requirements:

• Graduate Degree.
• Previous experience as a Customer service executive.
• Professional demeanor and attitude.
• Good communication and interpersonal skills.
• Ability to stay calm, focused, polite and helpful.